Purchasing terms and conditions - Consumer rights
Sales info - Requirements and entitlements
On this page you'll find key info relating to Comedy Moment Joke Shop's terms and conditions and your consumer entitlements when purchasing Comedy Moment Joke Shop products.
If you have been mis-sold a product then here is some helpful information:
In the event that you are unhappy with your purchase or it is not what you intended to buy then we are more than happy to provide you with a refund. Providing that you have not made use of the product and it is in its original packaging then all you have to do is contact a member of our sales team referencing your order number. We want all customers to be happy with their order and if you are not then we want to make it extremely easily for you to address your concerns. As a result, we've made it extremely simple for you to return a damaged or unwanted product.
Comedy Moment Joke Shop's complaints procedure:
In the event that you are dissatisfied then feel free to contact the team at Comedy Moment Joke Shop, who will be more than happy to resolve your grievances. The team at Comedy Moment Joke Shop are not satisfied unless you are happy, so if you have an issue then you should contact us. Irrespective of whether your problem is big or small, the Comedy Moment Joke Shop team will be on hand to meet your needs straight away. All you have to do is send an email or make a call and our staff will meet your needs. What could be simpler? So if you have an issue with a product then get in touch without hesitation.
Competitive product prices and trading standards:
Products at Comedy Moment Joke Shop are priced regularly to ensure that they are similar (if not lower) to our competitors. This helps to ensure that you are paying a fair price for your purchase and that you get value for money. As well, our product range is marketed with up-to-date, correct and accurate details to avoid misinformation. This means that you will get products you are satisfied with and that will easily meet your needs. As a result, you will always get a product for the most fitting and accurate price.